Callback Agent – www.kosmik.ai

Eliminate Long Wait Times & Connect with Leads in Real Time

Callback Agent connects prospects with your sales team in real-time, ensuring instant engagement, higher conversions, and a seamless customer experience

Faster Response Time

+ 0 %

Higher Conversion Rates

> 0 %

Less Time Wasted on Follow-ups

0 %

Features

AI workflow builder

1. Instant Lead Engagement

As soon as a lead submits a form, Kosmik automatically connects them with an available agent in real-time

2. Smart Agent Routing

If the first agent is unavailable, Kosmik tries the next one until an agent picks up

3. Seamless Call Connection

When an agent is available, Kosmik calls the lead immediately and connects both parties instantly

4. Fallback Messaging

If no agent is available, Kosmik notifies the lead via WhatsApp or email, allowing them to choose a convenient callback time

Step 1

Lead submits an inquiry

A potential customer expresses interest by submitting an inquiry through a website form, WhatsApp, or another lead capture channel

Step 2

Kosmik Triggers a Callback

Upon receiving the inquiry, Kosmik AI automatically initiates a real-time connection between the lead and the first available sales agent.

Step 3

Agent 1 is Notified & Call is Connected

The first assigned sales agent (Agent 1) receives an instant notification and call from Kosmik AI. If Agent 1 picks up, the lead is connected seamlessly, ensuring immediate engagement.

Step 4

Agent 1 Does Not Pick Up

If Agent 1 does not answer within a predefined time (e.g., 10-15 seconds), Kosmik AI reroutes the call to the next available agent. Once the call is connected with an agent, the sales conversation begins immediately, maximizing conversion chances.

Services

How Callback Agent Drives Growth & Results

Eliminating Long Wait Times

Instantly connects leads with available agents, reducing response times by 50%.

Increasing Sales Conversions

Prioritizes high-intent leads, resulting in up to 30% more closed deals.

Optimizing Agent Efficiency

Automates lead assignment and follow-ups, cutting manual work by 40%.

Ensuring No Lead is Lost

If no agent is available, Kosmik offers scheduling options to keep leads engaged.

Enterprise Plan

Need a custom plan?

For large teams, contact us about our enterprise product.